SOLUTIONS / ECOMMERCE

Support that remembers every customer.

EverOS gives your AI agent persistent memory across conversations — so it knows who each shopper is, what they bought, what they prefer, and how to make their next experience even better.

SOLUTIONS / ECOMMERCE

Support that remembers every customer.

EverOS gives your AI agent persistent memory across conversations — so it knows who each shopper is, what they bought, what they prefer, and how to make their next experience even better.

Problem — 3 Pain Points

Every chat shouldn’t start from zero.

Most support agents know your products and policies. They don’t remember the customer.

Most support agents know your products and policies.

They don’t remember the customer.

Customers repeat themselves.

Sizes, preferences, past issues, and previous purchases disappear when the chat ends.

Every customer looks the same.

A loyal customer and a first-time shopper get the same generic experience.

Lessons stay trapped in tickets.

A resolved edge case or supervisor correction rarely helps the next conversation.

Customers repeat themselves.

Sizes, preferences, past issues, and previous purchases disappear when the chat ends.

Every customer looks the same.

A loyal customer and a first-time shopper get the same generic experience.

Lessons stay trapped in tickets.

A resolved edge case or supervisor correction rarely helps the next conversation.

WHY RAVEN

WHY RAVEN

See the difference memory makes.

See the difference memory makes.

See the difference
memory makes.

Same returning customer, same question — two very different conversations

Same returning customer, same question — two very different conversations

Without EverOS
Customer
Hey, following up on my order — is it the wide fit like last time?
Agent
Could you share your order number so I can look into this?
With EverOS
Customer
Hey, following up on my order — same question as always.
Agent
You’re referring to the wide-fit sneakers from your last order — this pair ships in the same fit. Your warranty from last time is still active too; want me to add coverage for this order?
Without EverOS
Customer
Hey, following up on my order — is it the wide fit like last time?
Agent
Could you share your order number so I can look into this?
With EverOS
Customer
Hey, following up on my order — same question as always.
Agent
You’re referring to the wide-fit sneakers from your last order — this pair ships in the same fit. Your warranty from last time is still active too; want me to add coverage for this order?

WHY RAVEN

Give your AI agent a memory.

EverOS continuously builds two kinds of memory:

Customer memory

Remember purchases, preferences, sizing, constraints, previous issues, and important moments for each shopper.

Perferences

Sizing

Constraints

Previous issues

Support experience

Turn resolved tickets, escalations, and corrections into reusable experience your agent can apply next time.

Tickets

Escalations

Corrections

When the next conversation starts, EverOS retrieves the context that matters. (consider an animated retrieval diagram here)

JOURNEY — BEFORE / DURING / AFTER PURCHASE

One continuous customer journey.

BEFORE PURCHASE

Remember preferences and past conversations to answer questions and recommend the right products.

DURING PURCHASE

Use customer context alongside live Shopify data for better recommendations, sizing, delivery, and warranty guidance.

AFTER PURCHASE

Remember returns, warranty issues, complaints, and previous resolutions — and follow up when the timing matters.

Backed by proven memory infrastructure.

<500ms

<500ms

p95 retrieval latency

93.05%

93.05%

accuracy on LoCoMo benchmark

10×

10×

lower token cost with proprietary model

Open source. Reproducible. Independently verified. No new infrastructure to manage — drop EverOS into your existing support stack.

INTEGRATION — SHOPIFY + SUPPORT STACK

Shopify knows the order.
EverOS remembers the customer.

Keep Shopify as the source of truth for orders, inventory, payments, and refunds. EverOS adds the context between transactions:

what they like

what worked

what they bought

what they may need next

what went wrong

what they bought

Works with:

Shopify

Gorgias

Zendesk

Intercom

Your agent

Also works with agents built on: WooCommerce, Custom Carts, Wix, Squarespace, and more.

LAYERED ARCHITECHURE

Ever OS (Context Layer)

Persistent Memory,Perference,Sizing,Past Conversations

Shopify (Transaction Layer)

Orders, Inventory, Payments, Refunds, Live Api Data

LAYERED ARCHITECHURE

Ever OS (Context Layer)

Persistent Memory,Perference,Sizing,Past Conversations

Shopify (Transaction Layer)

Orders, Inventory, Payments, Refunds, Live Api Data

CLOSING CTA

Make every conversation better than the last.

Persistent customer memory. Reusable support experience. No retraining required.

EverMind

EN
Solutions

EverMind

A straightforward solution to long-term coherence

Scan to join the community

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© 2026 EverMind Team.

EverMind

A straightforward solution to long-term coherence

Scan to join the community

Discord

Wechat

© 2026 EverMind Team.

EverMind

A straightforward solution to long-term coherence

Scan to join the community

Discord

Wechat

© 2026 EverMind Team.